Location:
Los Angeles, CA
Employment Type:
Full-Time
Salary:
Competitive
Job Description
We Are:
Well-known across the globe for bringing the restaurant, retail and hospitality industries to the Cloud with our pioneering web & mobile products, superior customer service – and the people who make this happen.
Our Values: Because they are important to us!
Service – We strive to delight our customers by anticipating their needs with simple, intuitive tools. We are serial entrepreneurs with a deep desire to do the right thing for our customers.
Creativity – We believe to make real change; we must be the catalyst and bring unbridled enthusiasm for innovation and continuous improvement.
Family – We seek and reward intelligent team members who exude honesty, integrity and accountability. We believe diversity and transparency in thought, practice and culture is an asset, not a risk.
Fun – We move fast, have fun and love what we do all while honoring work-life balance. We are intelligent risk-takers, never allowing blind enthusiasm to overtake reason.
Humility – We are responsible to our customers, our team members and our investors equally, requiring professional courage and humility.
Responsibility as a Project Manager:
The Project Manager will be responsible for the overall project management and completion of professional services projects. Delivery of the projects will be within the constraints of scope, quality, time and costs in order to meet the project objectives and to achieve high customer satisfaction.
Requirements
Desired Skills and Experience:
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Growing the Red Book Connect consulting/ services business in North America
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Will be measured on order booking and revenue recognition of the Red Book Connect consulting/ services business.
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Partner closely with Sales Leadership and proactively engage in consultative selling, ability to convert business challenges into Red Book Connect enablement solutions
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Formulating solutions to meet the unique business needs of clients and effectively position the same
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Ability to manage CXO level relationship, strong business acumen and customer relationship management skills
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Create the value proposition, consulting, RFP/RFI responses, solutions and presentations
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Communicating best practices to the client and acting like a trusted advisor
Qualifications:
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Must reside in the Los Angeles, CA area to be considered.
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Minimum of 12 years’ experience in the consulting or professional services industry, preferably around the Food, Hospitality, POS, Retail, Red Book Connect technology.
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Strong technical/ functional skills
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Strong track record of sales target achievement
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Experience in managing customer relationships and leading these relationships to multi-million dollar engagements
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Exposure to a global delivery model
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Business Management qualification preferred.
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Strong interpersonal skills and ability to work with in a matrix organization